Shipping and Handling
Please Note: Please allow for up to 10 business days for Black Friday/Cyber Monday Sale Items to Ship. The higher volume of orders are being processed as quickly as possilble.
Free Shipping on Orders of $100 or More
We are proud to offer Free Ground Shipping on all orders of $100 or more for all orders within Canada and the 48 Contiguous United States. Standard $8 flat rate ground shipping charges apply on orders up to $99.99 CAD/USD
To be eligible for Free Shipping, order must be $100 after discount, coupons or promotion code is applied. Gift Cards not subject to shipping charges.
NOTE: All shipping requests for in-store orders are subject to flat rate $10 shipping charge regardless of total value.
Canada and United States Shipping and Delivery Information
All items are shipped from our Mississauga warehouse. Orders usually ship from the warehouse within 1-3 business days from when payment is verified. Orders placed on weekends or holidays will begin processing on the next business day.
Typically takes between 3-8 business days after dispatch from the warehouse depending on address the item is being shipped to. We use Canada Post as our shipping partner.
Made to Measure
Custom Shirts typcially take 4-6 weeks from the time the order is placed. Once your order is dispatched from our warehouse you will recieve an email with a Canada Post tracking number.
Please note 4-6 weeks is a general time line we follow. There are cases that that custom orders arrive before 4 weeks and occationally shortly past the 6 week mark due to unforseen delays. Our tailors do their best to have all orders processed as quickly as possible. Do to a variety of unforseem circumstances, we do not offer a Guarantee on the 6 week timeline.
That said, in our experience shirts typically turnaroun in 4 weeks and suits/trousers/sportcoats in 5 weeks.
Track Your Order
Once your order has been shipped, you will be emailed a tracking number that can be traced through Canada Post.
Taxes, Duties and Applicable Charges
We charge and collect applicable federal and provincial taxes for all Canadian orders at time of checkout.
On all orders to the United States, prices are shown in US Dollars and are subject to the conversion rate of your credit card company or bank at the time of the transaction (if applicable).
Please note that customers are responsible for any customs and import duties and clearance fees (where applicable) in your own country. Please check the duties and clearance fees with local authorities.